Crisis support and helplines
13YARN
National crisis support phone line for Aboriginal and Torres Strait Islander peoples
Tel: 13 92 76
Hours: 24 hours a day, 7 days a week
Visit website
Kids Helpline
Tel: 1800 55 1800
Webchat and peer support available
Visit website
Lifeline
Tel: 13 11 14
Text: 0477 13 11 14
Hours: 24 hours a day, 7 days a week
Webchat available
Visit website
Suicide Call Back Service
Tel: 1300 659 467
Webchat and video counselling available
Visit website
Rainbow Door
A free helpline and specialist support service for LGBTIQA+ Victorians, their friends and families.
Tel: 1800 729 367
Text: 0480 017 246
Hours: 10am – 5pm, 7 days a week
Visit website
QLife
A free helpline and specialist support service for LGBTIQA+ Victorians, their friends and families – open after hours.
Tel: 1800 184 527
Hours: 3pm – 9pm, 7 days a week
Webchat available
Visit website
Safe Steps
Tel: 1800 015 188
Hours: 24 hours a day, 7 days a week
Webchat available
Visit website
AskIzzy
Online crisis support directory for help finding services near you including housing, food, family violence and financial assistance.
Visit website
Family and domestic violence
Djirra
Legal and non-legal support for First Nations people experiencing or who have experienced family violence
Visit website
inTouch
Culturally tailored specialist services to women and gender non-binary people from migrant and refugee backgrounds experiencing family violence.
Visit website
Legal advice
Social connection and wellbeing
International students
Study Melbourne Hub (including free employment and accommodation legal advice)
Umeed Psychology (free support for international students)
Peak bodies – mental health and wellbeing specific
Business advisory, financial counselling and veteran specific support
Please note: Small business and veteran-specific supports are no longer being offered through Partners in Wellbeing.
You can find support via the below resources:
Business advisory & financial counselling
Veteran-specific support
Families, carers and supporters
Carers Victoria
Tel: 1800 514 845
Carers Gateway
Tel: 1800 422 737
LGBTQIA+ Support
Queerspace
Tel: 03 9663 6733
Guiding your wellbeing
Understanding what matters helps you make positive changes
We work alongside you to understand your health, what is important to you and what support will help.
Exploring the issues
Together, we help you explore the causes of stress, anxiety or other challenges, giving you clarity on your thoughts, feelings and experiences.
Your conversations with us are a safe, private space where you can talk about your experiences without judgement.
Staying connected
We stay in regular contact to provide emotional support, practical assistance and guidance on using the strategies you identify to manage stress, anxiety and improve your overall wellbeing.
